Ctrip

Ctrip is the largest OTA in China, which occupies 80% of the market share.

Ctrip

Who are they?

After the acquisition with Elong and Qunar, we are able to distribute your properties to these two channels. We have a 24/7 customer service team, who will deal with anything happened between you and the guests.

What is synched?

Bookings
calendars
Prices
Photos
property info

member since

2016

Location

Beijing

Accepts rentals in

Worldwide

Gets more bookings from

China

Rentals connected

Time zone

UTC+08:00

Languages supported

English
Chinese

Website

Payment questions

Does the Channel charge the client?

yes, total amount

This is important as you may need to charge the client and hence need payment facilities.

Does the Channel send confirmations to the client?

yes, after inserting a booking

This explains who owns the communication with the client.

cancellation questions

Which cancellation conditions does the Channel use?

yours

Some channels allow property Providers to save their own cancellation conditions.

Does the Channel enforce the cancellation's conditions?

yes

This shows who will need to take care of enforcing the penalties to the client in case of a cancellation.

Is the Channel’s commission used as cancellation compensation?

never

Should that be the case then it’s not necessary for you to charge a pre-payment.

Does the Channel allow you to decline bookings?

no

If the answer is “yes” then you will be able to decline online bookings for a certain period of time usually.

How It Works

1

Do you still have questions?

Check the FAQ section for more information.