Splendia

Splendia serves more than half a million customers: we have become a leader in online luxury hotel booking.

Splendia

Who are they?

Now also adding luxury and character villas and apartments to their portfolio, Splendia is recruiting owners and managers from major cities and locations around the Mediterranean, Turkey & Thailand. Their customers come from England, France and Spain

What is synched?

Bookings
calendars
Prices
Photos
property info

member since

2016

Location

Barcelona

Accepts rentals in

Worldwide

Gets more bookings from

N/A

Rentals connected

Time zone

N/A

Languages supported

N/A

Website

Payment questions

How much commission does the Channel require?

from 15% to 25% of the total booking

Does the Channel charge the client?

yes, their commission, total amount

This is important as you may need to charge the client and hence need payment facilities.

Does the Channel issue invoices to the client?

yes

If they don’t you will need to be in touch with the client directly.

Does the Channel transfer monies to the owner?

always, 30 days before arrival, via, Bank Transfer

This explains how you will be paid out.

Does the Channel need an invoice from the owner?

no

Some channels require you to send an invoice before they can pay you out.

Does the Channel send confirmations to the client?

yes, after inserting a booking

This explains who owns the communication with the client.

cancellation questions

Which cancellation conditions does the Channel use?

yours

Some channels allow property Providers to save their own cancellation conditions.

Does the Channel enforce the cancellation's conditions?

yes

This shows who will need to take care of enforcing the penalties to the client in case of a cancellation.

Is the Channel’s commission used as cancellation compensation?

never

Should that be the case then it’s not necessary for you to charge a pre-payment.

Does the Channel allow you to decline bookings?

no

If the answer is “yes” then you will be able to decline online bookings for a certain period of time usually.

How It Works

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Do you still have questions?

Check the FAQ section for more information.



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