Rentals United's Terms and Conditions


By clicking "Sign me up" you represent that you are authorised to sign this contract as a private person or as an authorised representative of the company being presented as a party to this agreement with Rentals United, and that you agree to be bound by all its terms and conditions.


Rentals United is a "software as a service" provider meaning that all services provided are in digital form and no hard copies of data or services will be made available. Rentals United undertakes to provide an online marketplace for vacation rentals which takes the form of a software platform which can be used by you to sell nights in your accommodation you manage or have authority to represent and to buy nights on behalf of your customers from accommodation providers who also use the platform. Rentals United undertakes to display users to each other in the platform to facilitate discovery of each other’s services.

Inter User Agreements

Users may contact each other via the platform or outside the platform to make agreements. You are requested to be polite and to respect rejection by not harassing users who have indicated they do not wish to conduct business with you.

Before buying or selling nights from another platform user, you undertake to reach an agreement with this user regarding pricing, which of you will take payment from the customer, how the commission revenue will be shared, and which user will invoice the other and when. You will further agree who will communicate with the customer to confirm a booking and how potential problems will be resolved, including the following problems: cancellation by the customer or accommodation provider, fraud by the customer or accommodation provider, complaints by the customer about product quality, double bookings, failure by either user to fulfill the service agreed to. Once an agreement is reached both users will check the relevant box in the Rentals United platform to activate the service allowing you to buy or sell nights with each other.

You also undertake to abide by the contractual terms you agreed with each user. Once a customer makes a booking through the platform and payment is taken the booking is binding. Rentals United is a real time booking platform meaning that bookings cannot be rejected by an accommodation provider if their calendar showed availability.

Rentals United is NOT responsible for incorrect content provided by users which is republished by other users. Rentals United has no way to verify if properties are real and the responsibility for vettings these properties lies with the platform users. Fraud detection is the responsibility of the users and users agree to indemnify Rentals United against losses resulting from fraud by other users, users’ customers or users’ property providers.

Information Storage

Rentals United stores the following information: all relevant data pertaining to users’ properties including descriptive texts, rich media such as photos and videos, prices and availability; personal and company data you give us in the sign up process. All data will be shared only by your agreement with third party sites such as agents or property providers by your agreement.

Data about your end consumers will be shared as appropriate with property providers during the booking process as outlined in our privacy policy. Rentals United does not store credit card information. Whenever Rentals United passes your credit card deails, the informations is encrypted.


Rentals United undertakes to allow its users to upload their properties' pricing, digital media such as images and text describing accommodation for rent and calendar data describing the nightly availability of each accommodation unit for sale. Rentals United will store such data and distribute it in real time or close to real time to users authorised by you.

By authorising other users you agree for all content to be published for public consumption on their sales platforms. You must obtain authorisation from other users to republish their content. You may not redistribute it for further republication by third parties.

Inter User Payments

Payment for accommodation is the user's responsibility. Rentals United does not currently take payments on behalf of users and does not provide payment facilities.

Disputes between users regarding payment are the sole business of the users. Rentals United will not become involved in such disputes.

Fees & Payment Terms

Rentals United currently charges a single fee of 2.8% of the gross value of a booking. This fee is payable by the property provider when Rentals United has provided its intermediary services and is charged at the checking in date.

If there is a booking cancellation, you will not be charged Rentals United’s commission,

Users agree to pay Rentals United in accordance with the payment terms applying to the service package purchased. Failure to make payment in accordance with our terms results in a breach of contract.


Rentals United reserves the right to collect statistics describing users’ performance and compliance with our terms and conditions and reserves the right to cancel service with immediate effect for users who abuse these. Serious abuse resulting in financial loss or reputational damage to Rentals United may result in legal action being taken against the user.


Rentals United undertakes to make its best efforts to keep its users’ data confidential and to distribute it only to authorised parties. You are requested to keep backups of your own data and in the event of a data loss Rentals United does not guarantee to keep copies of users’ data. Users are responsible for the accuracy of their own data and and for checking the quality of the data they re-publish from other users. Rentals United makes no warranties about the accuracy or quality of the data supplied by the platform's users.

You undertake to use the system only for its intended purpose. Software hacking, re-use of our software code, accessing materials which you have not been authorised to use, and deliberately placing the platform under undue stress and repeatedly harassing other users via unsolicited email or other means of communication are strictly forbidden.


Users undertake to keep private materials and information provided in confidence by Rentals United. Upon request any such materials will be returned immediately.


If a user is found to be in breach of contract, Rentals United reserves the right to cancel the user’s service with immediate effect. In cases of contract breach, any funds owed to Rentals United must be settled immediately and Rentals United reserves the right to net any fees due from deposits made by the user which have been held in trust.

Intellectual Property

Rentals United shall own all intellectual property, ideas and software developed resulting out of interactions with platform users. You agree that your suggestions for improvements will result in said improvements belonging to Rentals United.


Rentals United may not be held responsible for damages to third parties resulting from distribution of data and media supplied by you or other users, which you were unauthorised to send to us. You warrant that you have permission to distribute all data and media you supply to us. You are responsible for damage to Rentals United or third parties resulting from malicious code or computer viruses which were distributed by you into the platform.

Limitation Of Liability

In no event other than abuse of the platform covered in the paragraph titled "abuse" shall either party's aggregate liability exceed the amounts actually paid by and/or due from you in the twelve (12) month period immediately preceding the event giving rise to such claim. In no event shall either party and/or its licensors be liable to anyone for any indirect, punitive, special, exemplary, incidental, consequential or other damages of any type or kind (including loss of data, revenue, profits, use or other economic advantage) arising out of, or in any way connected with this service, including but not limited to the use or inability to use the service, or for any content obtained from or through the service, any interruption, inaccuracy, error or omission in the content, regardless of the cause, even if the party from which damages are being sought or such party's licensors have been previously advised of the possibility of such damages.

Modification Of Terms

Rentals United reserves the right to modify the terms and conditions of this Agreement or its policies relating to the Service at any time, effective upon posting of an updated version of this Agreement on the Service. You are responsible for regularly reviewing this Agreement. Continued use of the Service after any such changes shall constitute your consent to such changes.

Assignment Of Agreement

This Agreement may not be assigned by you without the prior written approval of Rentals United but may be assigned without your consent by Rentals United to (i) a parent or subsidiary, (ii) an acquirer of assets, or (iii) a successor by merger. Any purported assignment in violation of this section shall be void. Any actual or proposed change in control of you that results or would result in a direct competitor of Rentals United directly or indirectly owning or controlling 50% or more of you shall entitle Rentals United to terminate this Agreement for cause immediately upon written notice.


This agreement is made under the laws of Sweden and any disagreements will be settled in the appropriate court in Stockholm.


"YOU" means the the person signing this agreement or the company this person represents.

"CONTENT" means the audio and visual information, documents, software, products and services contained or made available to you, or by you in the course of using the Service

"INTELLECTUAL PROPERTY RIGHTS" means unpatented inventions, patent applications, patents, design rights, copyrights, trademarks, service marks, trade names, domain name rights, mask work rights, know-how and other trade secret rights, and all other intellectual property rights, derivatives thereof, and forms of protection of a similar nature anywhere in the world

"RENTALS UNITED" means Rentals United AB, a Swedish corporation with company registration number 556868-1984, its headquarters located at Jungfrugatan 10, 114 44 Stockholm.

"USER(S)" means you or your employees, representatives, consultants, contractors or agents who are authorized to use the Service and have been supplied user identifications and passwords by you, parties you agree to sell or buy from through the platform, their employees, representatives, consultants, contractors or agents who are authorized to use the Service and have been supplied user identifications and passwords by them.

"PLATFORM" means the software Service provided by Rentals United through which users carry on purchases and sales of accommodation nights.

"SERVICE" means any activity carried out by Rentals United for the benefit of users.

"SERVICE LEVEL" means the level and quality of service provided by Rentals United.

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